What are the key elements and strategies surrounding litigation communications that crisis communicators should know to allow them to respond effectively during this particular subset of crisis issue?
A few general guidelines follow:
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This is an excerpt from CrisisResponsePro founder James F. Haggerty’s new book, Chief Crisis Officer: Structure and Leadership for Effective Communications Response (ABA Publishing). We will post other excerpts periodically. In this section, Haggerty discusses litigation PR.
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