“Literally wrote the book... firmly established as a leader…”

— Holmes Report PR Agency Report Card

“…helped even up the odds.”

— New York Observer

“...expert on media strategies in high-profile cases…”

—The Washington Post

“…the finest demonstration I’ve ever seen of a) owning up to the mistakes; b) figuring out what went wrong; c) explaining what happened; and d) putting into place ways to prevent future such messes.”

—Director of a journalism center affiliated with UC-Berkeley and Harvard University
CrisisResponsePro is the brainchild of Jim Haggerty, CEO of PRCG | Haggerty LLC, an internationally known crisis and litigation communications consultancy.

“…helped even up the odds.”

— New York Observer

“Literally wrote the book... firmly established as a leader…”

— Holmes Report PR Agency Report Card

“...expert on media strategies in high-profile cases…”

—The Washington Post

“…the finest demonstration I’ve ever seen of a) owning up to the mistakes; b) figuring out what went wrong; c) explaining what happened; and d) putting into place ways to prevent future such messes.”

—Director of a journalism center affiliated with UC-Berkeley and Harvard University
CrisisResponsePro is the brainchild of Jim Haggerty, CEO of PRCG | Haggerty LLC, an internationally known crisis and litigation communications consultancy.

PRCG | Haggerty has managed communications response in high-profile crisis and litigation matters for more than 20 years. We’ve responded to accidents and explosions, product recalls, discrimination and sexual harassment complaints, workplace violence incidents, class action litigation, labor disputes, business lawsuits, investigations and indictments… you name it. Along the way, Jim Haggerty wrote the critically acclaimed book In The Court of Public Opinion (now in its Second Edition), which Financial Times described as “…the perfect handbook for this age.” 2017 will see the publication of Jim’s new book, Chief Crisis Officer, published by Ankerwycke Books, a division of the American Bar Association.

Through our work dealing with crises of all kinds, we’ve experienced the frustrations and inefficiencies that prevent organizations and individuals from responding, effectively and efficiently, when a crisis hits:

  • Thick crisis plans that sit on a bookshelf and are never opened
  • Inefficient notification and coordination of the crisis team
  • Reinventing the wheel each time a crisis occurs
  • Lack of a knowledge base of best practices, analysis and how-to during various types of crises
  • Lack of a central location for collaboration, information sharing and documents

A simple, secure, efficient web-based tool just didn’t exist for our firm and its clients.

So we created one.

Secure. Responsive. Adaptable.

In partnership with Summitas, a developer of groundbreaking portals for the financial community, CrisisResponsePro delivers effective crisis communication with the highest level of security: NSA-level, 256-bit, two-way encryption in transit and at rest; password protection for all documents; secure,encrypted confidential messaging; and daily backup to multiple server locations with bank-level security.

It is simple, secure and tailored to the particular needs of clients who find that crisis events or reputation attacks have thrust them squarely into the harsh light of public scrutiny. When time is of the essence, the right response can make the difference between an event that is managed… or a crisis that manages you.